Welcome to Runway 13

Shipping & Returns

Shipping

We use both Australia Post and Fastway Courier for shipping.

For Australia Post, we strongly recommend Registered Parcel as includes Insurance.  Non-registered items are not insured and the maximum Australia Post will compensate in  case of lost or damage is $50 plus postage.

Where possible we use and recommend Fastway Couriers for shipping.  They deliver door to door and includes insurance.  We will contact you if we can upgrade shipping to Fastway.

We only charge for the cost of delivery of the parcel and do not add packaging and handling.  Where possible we use recycled packaging to reduce costs and minimise impact to the environment. 

 

Returns

At Runway 13 we want you to be completely satisfied with our service and products.

Simply email us at sales@runway.com or call on 0419 228 287 and let us help out.

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